Controlled Access
Role-based platform and workspace controls restrict who can view or manage business data.
LEADOS
Privacy Center
Platform Privacy Policy
Privacy Policy for LEADOXE CRM platform operations.
This policy explains how LEADOXE CRM collects, uses, protects, and manages information processed through the platform, including Meta Lead Ads data received for connected business pages.
Protected Operations
Authentication, audit records, and webhook verification protect sensitive CRM workflows.
Business Data Care
CRM records and Meta lead data are handled for operational use inside connected workspaces.
Effective date
May 14, 2026
Information we collect
- Account and workspace information, such as names, business contact details, company settings, roles, and authentication records.
- CRM operational data entered by authorized users, including leads, conversations, notes, activities, follow-ups, project references, and assignment history.
- Meta Lead Ads data received through approved Meta integrations, including lead form answers, form IDs, page IDs, ad references, lead identifiers, timestamps, and delivery diagnostics.
- Technical and security data, such as IP address, browser metadata, audit logs, session events, webhook logs, error diagnostics, and platform usage telemetry.
How we use information
- To operate LEADOXE CRM, route leads, manage sales workflows, support company administration, and provide secure platform access.
- To receive and process Meta Lead Ads submissions for the connected business page and make those leads available to authorized CRM users.
- To protect the platform, investigate abuse, troubleshoot delivery issues, maintain audit history, and improve reliability.
- To comply with legal, contractual, security, and platform obligations, including Meta platform requirements.
Meta platform data
- LEADOXE CRM uses Meta APIs only after an authorized business user connects a Meta Page or related asset to the platform.
- Lead data received from Meta is used to create or update CRM records for the connected company workspace.
- We do not sell Meta Lead Ads data. Access is limited to authorized users and operational processors needed to run the service.
- A business may request removal of its Meta integration data by contacting us at the privacy address below.
Sharing and processors
- We share information only with service providers that help us host, secure, monitor, deliver, or support the platform.
- We may disclose information if required by law, to protect platform integrity, or to enforce our agreements.
- We do not allow third-party advertising networks to use CRM lead data collected through LEADOXE CRM.
Retention and deletion
- Business records are retained while the customer workspace is active or as required for legal, security, audit, and operational purposes.
- Webhook and diagnostic logs may be retained for a limited period to verify delivery, investigate issues, and protect against abuse.
- Deletion requests are reviewed against legal, security, backup, and contractual requirements before completion.
Security
- We use access controls, encryption where appropriate, audit logging, session isolation, and operational monitoring to protect platform data.
- Only authorized users may access company workspaces and super-admin platform functions.
- No internet service can guarantee absolute security, but we work to protect data with layered technical and organizational controls.
Contact and requests
For privacy questions, data access, correction, or deletion requests related to LEADOXE CRM or Meta platform integrations, contact our privacy team.
Public policy URL
https://leadoxe.com/privacy-policy