Submit a request
Email privacy@leadoxe.com from an address associated with the relevant account or company. Use the subject “Data Deletion Request”.
Legal
Data Deletion Request
Users and connected businesses may request deletion of account, workspace, or Meta integration data held by VEYSAPP LLC, the company that owns and operates LEADOXE CRM, through the process below.
Effective date: July 29, 2026
Information to include
Include your name, company or workspace, account email, the connected Meta Page or WhatsApp Business Account when relevant, and a clear description of the data or integration you want deleted. Do not send passwords, access tokens, app secrets, or private keys.
Identity and authority verification
We may request reasonable information to confirm identity, account association, and authority to act for a company. If a LEADOXE customer controls the relevant CRM record, we may refer the request to that customer or require its authorised administrator to approve deletion.
Processing the request
Once verified, we review active application records, integration state, operational logs, legal duties, security needs, and restricted backups. Requests are handled without undue delay, but timing depends on scope, verification, technical dependencies, legal exceptions, and whether a third-party provider must act separately.
Meta and WhatsApp data
A verified request may cover stored provider tokens, connected asset references, imported Lead Ads data, WhatsApp connection information, business messages held in LEADOXE, webhook records, and related integration metadata associated with the authorised workspace.
Provider-side deletion
Deleting data from LEADOXE does not automatically delete information held independently by Meta, WhatsApp, or another provider. You may also need to remove the application or data directly through that provider’s business settings.
Operating company
LEADOXE CRM is owned and operated by VEYSAPP LLC, registered at Sharjah Media City, Sharjah, United Arab Emirates under business licence 2647741.01. Privacy and deletion requests should be sent to privacy@leadoxe.com.
Backups, exceptions, and confirmation
Information removed from active systems may remain temporarily in restricted backups until the normal backup cycle completes. Limited records may be retained where reasonably required for security, fraud prevention, accounting, legal obligations, dispute resolution, or legal claims.
We will send a confirmation to the verified contact describing the action completed, any remaining provider-side step, or the reason limited information could not be deleted.